Beston Shoes Shipping Policy

Fedex is our contracted carrier to deliver your package to all the US continental states.  For most of the shoes, we use Fedex 2 Day Express shipping and most of the orders will be processed the same day as the order is placed.   

Transit times

As we use Fedex as our carrier, most of the orders will arrive within 2 days, like you place an order on Amazon using the Prime service.. 

Expedited shipping: Since we ship by Fedex 2 day Express, you don’t have to choose the Expedited and pay extra in order to get the order on time.  It will arrive in 2-3 business days no matter which continental  state you are in.

Shipping Rate policy

Shipping rate is based on the weight and dimension of the product.  However, if the order is within 6 pounds, we ship the order for free with the Fedex service.  If it is over 6 pounds, we ship by Fedex ground.  However, if you want the order faster,  we can  remove the shoe box in order to lower the volume and save money and time for you.

Return policy

All orders are free to return within 30 days upon receiving the package.  The return is refundable on the condition that the products are free from any worn, stains or damage, unless the products with defects shipped to you.

Customers are responsible to pay the shipping cost to ship it back to us.  We will refund the cost of the product less the shipping charge. 

Duty

• All international orders are subject to customs fees and taxes determined by the country's regulations and will be collected at checkout rather than at the time of delivery

• All duties and fees will be paid by customers.  The shipping fee on Amazon is for shipping cost only, not including any duty.
• Customers should answer the phone calls from Fedex duty services.  Usually they will hold the order for three to five business days before it is getting returned.

We will destroy the order if no one claims the order.  No refund for the abandoned packages.